If you've forgotten your password, but still have access to the email you registered with, you can recover your password.


  1. Go to the sign in page and click Forgotten password?

  2. Enter your email and click Recover my password

  3. Check your emails (keep an eye on your junk folder, just in case). You will receive a password recovery email with a link to reset your password

  4. Click the link in the email, this will open a new webpage to reset your password. Your password must:
    • Have at least 1 UPPERCASE letter
    • Have at least 1 number 0-9
    • Have at least one special character (!?@#$%^&*()-_=+{};:,<.>~).
    • Be at least 8 characters long

  5. Click Save

  6. You'll now be taken to the login page where you can login with the new password you just set